Much more than a single expression, a smile is a reflection of someone’s health and well-being. It is through a smile that in a split second, someone’s entire positive energy comes across.
WOW! That’s all I can say after delivering a brand new lecture this past weekend in Hungary, at the 15th edition of the SymposiumSzeged conference.
One of the great pillars of healthcare, a relationship of trust between doctor and patient is crucial – while one is facing health problems, the other has the skills, knowledge and experience to minimise suffering, create a treatment plan, execute it and accompany the patient towards a solution that restores health and wellbeing. So, why is trust in healthcare eroding?
As healthcare providers, our expertise and skills are at the forefront of what we do, but our “bedside manner” is just as important, precisely because we are dealing with other people’s health.
